Please wait until you return to your home country/region to continue to use Microsoft Rewards. If you received an error message stating you are currently traveling: Microsoft Rewards points must be redeemed in the same region as your Microsoft account and cannot be redeemed while traveling in another market/region. In order to redeem your points, you will need to provide a working non-VoIP phone number. This requirement is outlined in the Microsoft Services Agreement. Voice over IP (VoIP) numbers are not permitted. You may have attempted to redeem Microsoft Rewards Points with a VoIP phone number: You'll need a mobile phone or land line number to redeem Microsoft Rewards points. Please provide a different phone number to be able to redeem your Microsoft Rewards points. The phone number provided may have already been used on multiple Microsoft Rewards accounts: There is a limitation on the number of accounts (maximum of 6 accounts per household) that can be associated with one phone number. If you have had too many unsuccessful attempts at completing phone verification, you must wait 48 hours before attempting again. You might have entered the wrong code: Ensure that the code sent to your phone number matches the code you are entering. The only way to confirm whether your account was suspended and hopefully get it unbanned is to contact Microsoft Rewards Support directly via the link below. We don't work for Microsoft so we don't have access to your account nor authorized to do so. If you are having an issue redeeming your Microsoft Reward points it could be one of the following issues: Please note that this community is just a user-to-user support forum. I am having an issue redeeming my Microsoft Rewards points Redeem your points for Xbox gift cards to use on games and add-ons, a Game Pass membership, sweepstakes entries, a controller or. In the meantime, there are always great apps, movies, games, sweepstakes, and more available - all from Microsoft.Įxplore the Redeem page to see what’s available now. Some gift cards aren’t always available through Microsoft Rewards - check back often! Then, redeem your points for gift cards, sweepstake entries, or donations. I don't see the Microsoft Rewards gift card I want Earn points by searching with Bing, shopping, and taking quizzes. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number. Do not use a VPN while trying to redeem points. Be sure to redeem your rewards points in the same region you signed up in.
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